Accessibility Statement for Epay

This statement applies to Epay – the application for digital employee documents and communications.

This website is designed to be used by as many people as possible. The text is clear and simple to understand, and you can:

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

The Web Content Accessibility Guidelines are available to view at:

Non-accessible content

Despite best efforts to make Epay accessible, there are some limitations. Below is a description of known limitations and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Epay:

PDF uploads: PDFs supplied by your employer or a third-party – at the request of your employer – may not be accessible. Epay does not control the content uploaded by your employer or a third-party. Epay does provide information to your employer on how to make PDFs more accessible.

Colour contrast: The default Epay colour scheme meets minimum contrast ratio requirements. Your employer can choose an alternative colour scheme for this website to meet their brand guidelines. This might not provide enough contrast to meet colours criteria. Epay will help your employer decide on an accessible colour theme and offer useful tools to support their decision.

Feedback and reporting issues

We welcome your feedback on the accessibility of Epay. If you encounter accessibility barriers using Epay please email:

Please note: The email address above goes to our Epay Technical Support team. Please do not send your payroll queries to this email address. The technical team do not have access to payroll information and will not respond.

Assessment Approach

The accessibility of Epay has been assessed by the following approaches: External evaluation by Shaw Trust

Epay has been awarded the Shaw Trust Accessibility Accreditation. Any website carrying this mark has been tested by people with a wide range of disabilities and found to be accessible.

Shaw Trust Accessible accreditation logo

Preparation of this Accessibility statement

This statement was prepared on 25 October 2021. It was last reviewed on 25 October 2021.